Feature Requests

Is there any way of integrating Oktopost with HockeyStack? We use the tool for all organic social media activity. The information currently pulls through to HubSpot via an API, so would there be a way of getting that pushed through to HockeyStack as well? Would be very useful for user journey insights https://www.oktopost.com/

We'd like the ability to customize Slack alerts for Account Intelligence and reference Salesforce fields and Hockeystack fields, for example: 1. link to the Account in CRM instead of in Hockeystack, 2. reference or even tag the SFDC Account owner 3. Reference a Hockeystack AI agent output.

There are some fantastic dashboards in the template library but we are currently unable to use any of them out of the box. It'd be amazing if this was possible. https://www.hockeystack.com/resources/manual

Create a button that allows reps to "mute" alerts from accounts from appearing in views, or recieving alerts from those accounts, if they have noted that they are not in a poisition to buy in the current moment, or have been disqualified for another reason at the lead level rather than the account level. Also allow managers to "mute" accounts for reps based on current activities.

I find a lot of value in seeing the total touch points by channel in the view below for each deal. I'd love to see a similar view for individual leads and/or companies who may not have had a deal yet. This view is so much easier to scan and understand than the Journeys views.

Ability to create calculation columns in reports, e.g. (A - B) / A. Also, for numeric fields, ability to add filters such as "greater than, less than", etc.

It would be great to have 2 metrics in side-by-side bars in a chart rather than have them stack by default.

Would be great to further expand the navigation sidebar that pops up on the left when navigating dashboards. Hard to see the full title of some dashboards

When clicking on a specific account in account intelligence, being able to download a detailed list of all the activities and the score given to each one would be super helpful to understand the scoring system, so that we can then improve on it with custom scoring as needed.

Summary: Add functionality within the Account Intelligence platform to calculate the average uplift score associated with each channel interaction. This would allow go-to-market teams to better understand the relative impact of various engagement channels on account scores and plan future interactions more effectively. Value: By quantifying the typical uplift each channel contributes, users can prioritize high-impact interactions, improve resource allocation, and enhance overall planning and forecasting accuracy in account-based strategies. Example Use Case: A marketer could use this feature to compare the effectiveness of a webinar versus a content download in moving an account toward qualified status, enabling more strategic campaign planning.